Privacy Policy

Your privacy matters to us at prionquilathora

Last updated: March 15, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This includes your name, email address, phone number, and any other information you choose to provide.

Personal Information

Name & Contact Details Email Address Phone Number Business Information Payment Details Communication Preferences

Technical Information

We automatically collect certain information when you use our services, including your IP address, browser type, device information, and usage patterns. This helps us improve our platform and provide better service.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Here's how we put your data to work:

Deliver and personalize our financial services and educational content
Process payments and manage your account subscription
Send you important updates about our services and your account
Provide customer support and respond to your inquiries
Analyze usage patterns to improve our platform functionality
Comply with legal obligations and protect against fraud
Send marketing communications if you've opted in to receive them

3. Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform, process payments, and deliver our services. These providers are contractually bound to protect your information.

Type of Service	Purpose	Data Shared
Payment Processing	Handle subscription payments	Billing information, payment details
Email Services	Send notifications and updates	Email address, name, preferences
Analytics	Understand platform usage	Usage data, technical information
Customer Support	Provide technical assistance	Account information, support history

4. Your Rights and Choices

You have several rights regarding your personal information. We've made it easy for you to exercise these rights through your account settings or by contacting us directly.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.

Correct Information

Update or correct any inaccurate personal information in your account settings or by contacting our support team.

Delete Your Account

Request deletion of your account and associated personal information. Some information may be retained for legal compliance.

Data Portability

Request your data in a machine-readable format to transfer to another service provider.

Opt Out of Marketing

Unsubscribe from marketing emails at any time using the unsubscribe link or your account preferences.

Restrict Processing

Request that we limit how we process your personal information in certain circumstances.

5. Data Security and Protection

We take data security seriously and implement multiple layers of protection to safeguard your personal information:

Industry-standard encryption for data transmission and storage
Regular security audits and penetration testing
Secure access controls and authentication systems
Employee training on data protection best practices
Incident response procedures for potential security breaches
Regular backups and disaster recovery protocols

Security Breach Notification

In the unlikely event of a security breach that affects your personal information, we'll notify you within 72 hours and provide clear information about what happened and what we're doing to address it.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Here's our retention timeline:

Active Account Data

Retained while your account is active and for 12 months after account closure for support purposes.

Financial Records

Payment and billing information retained for 7 years to comply with financial regulations.

Marketing Data

Communication preferences and marketing data retained until you opt out or for 3 years of inactivity.

Technical Logs

System logs and technical data retained for 18 months for security and performance monitoring.

7. International Data Transfers

While we're based in the United Kingdom, some of our service providers may process your information in other countries. We ensure adequate protection through:

Standard contractual clauses approved by the UK Information Commissioner's Office
Adequacy decisions recognizing equivalent data protection standards
Certification schemes ensuring appropriate safeguards
Regular monitoring of international data protection practices

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Types of Cookies We Use

Essential cookies for platform functionality and security
Analytics cookies to understand how you use our services
Preference cookies to remember your settings and choices
Marketing cookies to show relevant content and advertisements

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Parent or Guardian Notice

If you believe we have collected information from a child under 18, please contact us immediately at info@prionquilathora.sbs so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform.

We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

Email: info@prionquilathora.sbs

Phone: +447944434631

Address: C/O, Aardman Animations, Gas Ferry Rd, Bristol BS1 6UN, United Kingdom

We're committed to addressing your privacy concerns promptly and transparently. Our privacy team typically responds to inquiries within 48 hours.